Shipping Policy

All orders are processed in one business day.  All items are shipped through Canada Post.  We offer flat rates for shipping within Canada, to the United States of America, and Internationally.

Since we make every effort to process your orders as quickly as possible, orders cannot be changed once they have been placed.  The predicted delivery times from Canada Post are listed below. Please note that we are not responsible for any delays that may be caused by unforeseen circumstances with the postal service. 

We cannot be held responsible for orders that are not received due to an address error, or for packages that have become lost, stolen, or damaged in transit.  All orders will be given a Canada Post tracking number. It is the customer’s responsibility to file a claim with the postal service for any missing packages where tracking indicates delivery has been completed.

Delivery Options (Rates and Delivery times)

Canada

Canada Post Expedited Parcel (1 – 7 Business Days)

Spend $0 - $149.99

$10.00

Spend $150 and up

Free

Canada Post Xpresspost (One Business Day)

Spend $0 and up

$20.00

Canada Post Priority (Next Business Day)

Spend $0 and up

$50.00


USA

Canada Post Expedited Parcel and USPS (4 – 7 Business Days)

Spend $0 - $149.99

$15.00

Spend $150 and up

Free

Canada Post Xpresspost and USPS (2 – 3 Business Days)

Spend $0 and up

$20.00

Canada Post Priority and USPS (Next Business Day)

Spend $0 and up

$80.00


International

Canada Post International Parcel Air and your Nation’s Postal Service (6 – 10 Business Days)

Spend $0 and up

$50.00

Canada Post Xpresspost and your Nation’s Postal Service (4 – 7 Business Days)

Spend $0 and up

$60.00


Customs and Duties

All orders within Canada have already had any import duties paid.  The customer is responsible for any applicable provincial sales taxes and GST.

All orders to USA should not incur any import duties, yet the customer is responsible for paying their local Federal and State sales taxes and any applicable brokerage fees.

International orders may incur customs and duty taxes.  Please consult your local customs office for details.